Shipping policy

  • All prices mentioned on the site are including GST Tax and shipping Charges to the respective shipping address within India.
  • Overseas customers (other than India) are requested to send us a mail (admin@whiteauravastustore.com) or WhatsApp(+91-7021777705) for their requirements with their address details (including pincode). So We can inform you the exact amount payable by the customer including actual shipping charges if paying by Paypal 7% Extra will be charged.
  • All deliveries will be made from NaviMumbai – Maharashtra - India.
  • Orders received Before 2 PM (Monday to Saturday) are dispatched Same Day. It takes 2-3 Days to Deliver Parcel in Mumbai, Out of Mumbai, it takes 3-6 Days Depending upon the Address Location.
  • Deliveries are made within 3-6 working days for Indian deliveries and within 10-12 working days for International deliveries.
  • We use Reputed Couriers for delivery like Bluedart, DTDC, Delhivery Courier, E-kart , Xpressbees etc
  • If you face any problems with your order you can call us at +91-7021777705 or Whatsapp Us (Monday to Saturday 10 am to 5.30 pm)
  • We aim to keep stock of all products listed on our website. In case you have made payment for a product that is unavailable or would take longer to deliver then, we will make proactive attempts to communicate the User about the delay, within 2 working days, on his/her registered mobile number or email address.
  • In case you book multiple products and services in one transaction, efforts will be made to ship all products together. However, this may not always be possible. Furthermore, we process to only one shipping address per order, therefore, in case, any customer places an order of several items to be shipped to a different address(es), each address shall be treated as a separate order.
  • We do not ship to Post Office Box address(es) and do not take any responsibility for non-delivery of orders in case an order is delivered to P. O. Box and not received by the customer.
  • Orders once confirmed cannot be edited/ modified/ or changed. However, We accept such requests for an address change, made within 2 hours of placing the order or from order confirmation. For related concerns and queries, you may reach us at 7021777705
  • Keeping in view the ease of delivery, our courier partners will make two (2) delivery attempts at the address specified by the user or customer, and thereafter if the order/ package remains undelivered, our courier partners will intimate us regarding the said non-delivery.
  • We aim to keep stock of all products listed on our website. In case you have made payment for a product that is unavailable or would take longer to deliver then, we will make proactive attempts to communicate the User about the delay, within 2 working days, on his/her registered mobile number or email address
  • Once Shipped from Our Side, We provide Customers Tracking Details of the Order via Email, SMS & Whatsapp. Your orders can be conveniently tracked through the Online Tracking Facility on our website under “Track Order” in My Account section. In case of any delivery related concerns or disputes or if the package status is visible as non-deliverable, you are requested to contact our courier partners’ customer service numbers or reach out to them on the below mentioned websites –